Contact Us
The fastest way to reach us is by email. We typically respond within 24 hours on business days.
When Writing to Us
To help us resolve your issue quickly, please include:
- A brief description of the problem or question
- Your device model and iOS version
- The version of CareTail you're using (visible in Settings)
- Screenshots if applicable
App Issues
Bugs, crashes, display problems, or unexpected behavior — let us know and we'll investigate.
Subscription & Billing
Premium subscription is managed through the App Store. You can manage or cancel it in your Apple ID settings.
Feature Requests
Have an idea for CareTail? We'd love to hear it. Send us your suggestion by email.
General Questions
Anything else about CareTail, privacy, data handling, or the app — just reach out.